In a recent McKinsey survey, leaders at organizations across the world say the COVID-19 pandemic has made them aware of the urgency of getting learning programs right. Yet companies are failing at delivering positive training outcomes, and executives can and must do more to help.

When it comes to employee training and development, then, it seems obvious that a successful virtual environment is also needed to help employees reach their full potential and continue to grow and improve upon their skillset. In McKinsey’s latest “Closing the Capability Gap in the Time of COVID-19”, they explored this issue in more detail and provided a few key insights to help businesses move forward.