Accelerating learning, developing leadership skills, and innovating within an organization are essential skills that can be developed through various learning and development models. One of the most widely used models is the Four Stages of Competence. This model, developed by Noel Burch, identifies four stages that individuals go through when learning a new skill or knowledge area.

The Four Stages of Competence Model

The Four Stages of Competence Model consists of four stages: unconscious incompetence, conscious incompetence, conscious competence, and unconscious competence.

  1. Unconscious Incompetence In this stage, individuals are unaware of their lack of knowledge or skill in a particular area. They don’t know what they don’t know and may not see the need for improvement. For example, an individual who is not aware of the importance of social media marketing in today’s business landscape may be at this stage.
  2. Conscious Incompetence In this stage, individuals become aware of their lack of knowledge or skill in a particular area. They may feel frustrated or overwhelmed by the amount of learning they need to do to improve. For example, an individual who recognizes the importance of social media marketing but does not know how to use it effectively may be at this stage.
  3. Conscious Competence In this stage, individuals have developed the necessary knowledge and skills, but they still need to focus and concentrate to perform well. They may need to practice regularly to maintain their level of competence. For example, an individual who has learned how to use social media marketing but still needs to focus on creating engaging content and analyzing results may be at this stage.
  4. Unconscious Competence In this final stage, individuals have developed such a high level of competence that they can perform the skill or knowledge area almost without thinking. They have internalized the knowledge and skill to the point where it has become second nature. For example, an individual who has mastered social media marketing and can create engaging content and analyze results effortlessly may be at this stage.
Four Stages of Competence Training


How to Apply the Four Stages of Competence in an Organizational Setting

Understanding the Four Stages of Competence can help individuals identify where they currently are in their learning journey and develop a plan for learning and improvement. By understanding these models and applying them to their learning journey, individuals can set realistic goals, focus their learning efforts, and develop a growth mindset that will help them to learn, lead, and innovate. It can also help organizations create effective training programs and identify areas where employees need support and development.